Privacy Policy
How we safeguard your medical data during emergency response and school care.
Introduction
At Lasante Paramedics, we believe your safety and privacy are inseparable. As a premier provider of 24/7 ambulance services and specialized school care through Mwana Care, we are committed to handling your personal and medical information with the highest level of integrity and compassion. This policy outlines our protocols for data protection during emergency interventions and event medical cover.
1. Information We Collect
Emergency Care Records
Vitals, medical history provided during pre-hospital care, and clinical observations recorded by our paramedics during transit.
Mwana Care Data
Student health records and emergency contact details managed under our School Medical Safety Net program.
2. How We Use Your Data
We utilize collected information to ensure agility and excellence in your treatment. This includes:
- Facilitating rapid response and handover to hospital receiving teams.
- Managing medical safety during event medical cover.
- Maintaining student safety profiles for our Mwana Care partner schools.
- Improving our clinical standards through internal EMS protocol reviews.
3. Data Sharing & Hospital Handover
In emergency situations, we share necessary clinical data with receiving hospitals and accredited insurance partners to ensure continuity of care, including:
4. Data Security
Your privacy is protected by our core value of Reliability. We utilize secure digital PCR (Patient Care Reports) and encrypted communication channels to safeguard patient records 24/7/365, ensuring your data is accessible only to authorized medical personnel.
Last update: 17 - April - 2026